UPS e-commerce User Rewards Application Design

MY ROLE & TASK - Lead UX UI designer with a team of Manager, Admin, Scrum Master, VD, and 6 Developers.

PRODUCT GOALS - Designing and creating a new application, designed to increase usage of UPS services by providing frequent user cash rewards with a tier structure of minimum to maximum usage of UPS services, calculated by frequency and/or usage.

RESULTS – The application was produced with continuous delivery, provided the intended frequent user rewards, but the success of the program, and the usability of the UI are yet to be determined.